Frequently asked questions

PostJenny helps you keep up with social media. Write posts, create and edit pictures, get feedback, and schedule posts for your connected accounts in one place. Use your own words and photos, ask AI for help, or mix both.

PostJenny is for people who have something to share but struggle to keep up with posting. Work on your own or with a team, whether you run a restaurant, play in a band, manage client accounts, or have a side project.

No. Think of AI like garlic when you cook: use a little, a lot, or none at all. Write your own posts and upload your photos, ask Jenny for a little help, or use AI for all the words and pictures. You choose what gets posted. AI tools and credit use vary by plan.

PostJenny currently supports 12 linkable social platforms: Bluesky, Facebook, Google Business Profile, Instagram, LinkedIn, Pinterest, Snapchat, Telegram, Threads, TikTok, X (Twitter), and YouTube.

Yes. PostJenny includes organization management so you can switch between separate brands or business units. Each organization can maintain its own connected accounts, campaigns, content, and operating context. Included organization counts depend on your plan.

Write posts, get hashtag ideas, and use ready-made post ideas in Content Packs. Create and edit pictures in Media Studio, make quote pictures and QR codes, keep your photos and videos together, or search for ready-made photos.

Ask Jenny is PostJenny's built-in AI assistant. Jenny can help draft posts and captions, create media, check analytics, search your library, and manage content. Review generated content and confirm actions before publishing.

Yes. Ask Jenny supports advanced voice interaction, so you can speak naturally and have Jenny perform actions such as generating posts, checking analytics, creating media, and helping schedule content.

Media Studio is where you create and edit pictures for your posts. Bring your own photo or ask AI to make a picture, then crop it, add text, or make other changes. Save pictures to use again. AI tools and credit use depend on your plan.

Imagine is a stream of AI-generated visual ideas inspired by your business. Steer it by topic or style, favorite results, edit or crop an image, and use it to create a post. Generations use AI credits, including additional ideas generated as you browse.

Yes. Upload and organize your own photos and videos, or search for ready-made photos and videos inside PostJenny. You can use both in your posts. Check the license before using someone else's photo or video.

Content Packs are ready-to-use collections of ideas, templates, copy, and media prompts tailored to different industries and use cases. PostJenny includes a dedicated marketplace, supports community-created packs, and offers a large library of prebuilt packs to speed up content planning.

Yes. PostJenny includes full campaign management so you can create, edit, and delete campaigns, manage ideas, templates, media, and posts in one place, and track campaign performance more clearly across your content pipeline.

PostJenny supports both internal and external approvals. Internal approvals let team members submit posts for review by owners or admins, while external approvals generate secure review links so clients or stakeholders can approve, deny, or request feedback without needing an account.

PostJenny includes analytics, competitor research, AI focus groups, reviews, and a social inbox. Available data and interactions depend on the connected platform and its permissions. AI focus groups provide simulated feedback, not results from real customer research.

PostJenny includes calendar-based scheduling, per-platform publishing support, rescheduling tools, pause and resume controls for scheduled content, and stronger campaign-aware planning. It is designed to give teams day-to-day control over both routine scheduling and sudden changes.

Yes. Unused monthly AI credits roll over into the next billing period, capped at up to 100% of your monthly AI quota.

Yes. PostJenny includes mobile-friendly navigation, and Media Studio is available on mobile as well, so you can access image generation, editing, and other media tools from your phone or tablet.